Shipping policy
Shipping Policy
Effective Date: August 24, 2026
Thank you for supporting our handmade clothing business! Each order is carefully prepared and packaged with love. Please review our shipping policy before placing your order.
Order Processing Time
All orders are handmade and/or carefully prepared to order. Please allow 25-30 days for your order to be processed before it ships.
Processing times may be longer during holidays, sales, launches, or periods of high order volume. If there is a significant delay with your order, we will do our best to notify you.
Please note: Processing time is separate from shipping/transit time.
Shipping Times
Once your order has shipped, estimated delivery times are:
Standard Shipping: 2-3 business days
Express Shipping: 1 business day
International Shipping: 3-4 business days
These are estimates and are not guaranteed delivery dates. Delays caused by the shipping carrier, weather, customs, holidays, or other circumstances outside our control may occur.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, weight, and selected shipping method.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation with tracking information at the email address provided during checkout.
Please allow 24–48 hours for tracking information to update after your shipping label is created.
Incorrect Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an incorrect address, please contact us as soon as possible. We will do our best to make corrections before your order ships, but we cannot guarantee that changes can be made once an order has entered processing or been shipped.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to have the package reshipped.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delays or delivery issues may be outside of our control.
If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier. You may also contact the shipping carrier directly to file a claim.
We are not responsible for packages that are lost, stolen, or misdelivered after being marked as delivered by the carrier, except where applicable law requires otherwise.
International Orders
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.
International delivery times may vary due to customs processing and are not guaranteed.
Handmade & Made-to-Order Items
Because our clothing is handmade, some orders may require additional production time. If your order contains multiple items with different processing times, your order may ship once all items are ready unless otherwise communicated.
Questions About Your Order
If you have questions about your shipment or believe there is an issue with your order, please contact us at:
CC Threads & Co.
Email: ccthreadscollc@gmail.com
Website: ccthreadsco.com
Instagram: @ccthreadsco
Please include your order number when contacting us so we can assist you as quickly as possible.
Thank you for choosing and supporting handmade fashion!
CC Threads & Co.